At Super5Blinds, accessible at https://super5blinds.ca, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or otherwise interact with us.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect both personal and non-personal information when you use our site or interact with us.
a) Personal Information
This includes data that identifies you or could be used to identify you, such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order history
b) Non-Personal Information
This includes technical data and usage information:
- IP address
- Browser type
- Device information
- Pages visited and time spent
- Cookies and tracking data
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Respond to your inquiries and customer service requests
- Personalize your shopping experience
- Improve our website and services
- Send transactional and promotional communications (you can opt out at any time)
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with third parties in the following circumstances:
- Service Providers: We use trusted third-party vendors for payment processing, shipping, and marketing.
- Legal Requirements: We may disclose your information when required by law or in response to legal requests.
- Business Transfers: In case of a merger or sale, your data may be transferred to the new entity.
All third parties are required to maintain the confidentiality and security of your information.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to enhance your experience. These may include:
- Session cookies to remember items in your cart
- Analytics cookies to understand how visitors interact with the site
- Preference cookies to remember your settings
You can manage your cookie preferences through your browser settings.
5. Data Security
We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission over the internet or electronic storage is 100% secure.
We encourage you to use strong passwords and to avoid sharing your login details.
6. Your Rights
As a Canadian resident, you have rights under PIPEDA, including:
- The right to access your personal information
- The right to request corrections to inaccurate data
- The right to withdraw consent to data use (subject to legal and contractual restrictions)
To exercise these rights, please contact us at the information below.
7. Third-Party Links
Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of those websites.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have unintentionally collected such data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Your continued use of the site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Super5Blinds
Email: super5blinds@gmail.com
